GoHighLevel's white-label capability allows agencies to rebrand the entire platform — custom domain, custom logo, custom colors — and sell access to clients as proprietary software. Here is exactly how to set it up and price it for maximum agency revenue.
What You Need: Agency Pro Plan
White-labeling and SaaS Mode require GoHighLevel's Agency Pro plan at $497 per month. This plan includes unlimited sub-accounts, SaaS Mode, and the ability to set a custom domain for the platform. Confirm your account is on Agency Pro before beginning.
Step 1: Set Up Your Custom Domain
In your GoHighLevel agency account, go to Settings > Agency Settings > White Label Domain. Enter the subdomain you want clients to use — typically something like app.youragency.com. In your domain registrar (GoDaddy, Namecheap, etc.), create a CNAME record pointing that subdomain to GoHighLevel's servers. GoHighLevel provides the specific CNAME target in the settings. DNS propagation typically takes 15 to 60 minutes.
Step 2: Upload Your Branding
In Agency Settings > Branding, upload your logo (transparent PNG works best), set your primary brand colors, and configure the platform name that appears in the browser tab and email notifications. Once saved, the platform at your custom domain shows your branding — not GoHighLevel's.
Step 3: Enable SaaS Mode
Go to Settings > SaaS Configuration. Enable SaaS Mode. Connect a Stripe account — GoHighLevel uses Stripe to process subscription payments from your clients. Set up your pricing plans: what features each tier includes, how much each tier costs per month, and the trial period if any. Most agencies create 2 to 3 tiers at $97, $197, and $297 per month.
Step 4: Configure Sub-Account Templates
Build a snapshot — a complete pre-configured system — for each client type you serve. When a new client subscribes to your SaaS plan, they are provisioned a sub-account that automatically gets your snapshot installed. This means every new client starts with your proven workflows, pipelines, and automation already in place.
Step 5: Set Rebilling for Usage Costs
GoHighLevel charges for SMS, email, phone, and AI usage at wholesale rates. SaaS Mode lets you mark up these rates and charge clients directly. Set your markup in the SaaS Rebilling section — a typical approach is 10 to 20 percent markup on usage costs, which covers your wholesale cost and generates additional margin.
Pricing Your White-Label Platform
Most agencies price their white-labeled GoHighLevel access at $97 to $297 per month per client. The positioning is not "CRM software" but "marketing and automation platform" or "client acquisition system." At 15 clients each paying $197 per month, the SaaS revenue line generates $2,955 per month against a $497 platform cost — netting $2,458 before any service delivery.